Services

CAP can often help resolve concerns by talking with you and rehabilitation staff. However, you always have the right to request a formal appeal hearing regarding decisions made about your services by DORS rehabilitation staff.

To request an appeal hearing you must submit a written request for a hearing within 60 days of the Division's decision or action with which you disagree. Send your request to:

Assistant State Superintendent in Rehabilitation Services
Division of Rehabilitation Services
2301 Argonne Drive
Baltimore, MD 21218

Your request must include:

• The action or decision appealed
  
  
• A brief statement of your reasons for appealing
  the action or response you are requesting from the Division
  
  
• Your signature or signature of your authorized representative
  
  
• Your address and phone number
  
  
• Your Social Security number

If you wish, a CAP specialist can assist you in writing the appeal request.

Acknowledgement & Scheduling

The Assistant State Superintendent will acknowledge your request in writing. Your hearing will be scheduled through the Office of Administrative Hearings. A hearing will be held within 60 days before an administrative law judge.

Mediation

Prior to the appeal hearing, you and DORS staff may agree to participate in mediation. Mediation can be scheduled only if both parties agree. If differences are resolved to both parties' satisfaction through mediation, a formal hearing may not be required.

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